PRIVACY POLICY

At Vinartsvn, your privacy comes first. We only collect information that is necessary to process your order, support you, and improve your shopping experience.
By using our website, you agree to this Privacy Policy.

1) What We Collect:

    • Information you provide
    • Name, email, phone number (if provided)
    • Billing and shipping address
    • Order details (including any personalization text you submit)

2) How We Use Your Information:

We use your information to:

    • Confirm and fulfill your orders
    • Arrange shipping, returns, and refunds
    • Send order-related updates (confirmation, shipping, support messages)
    • Send marketing emails only if you opt in (you can unsubscribe anytime)

3) What We Do Not Do:

To protect your privacy:

    • We do not sell your personal information
    • We do not rent your data
    • We do not share your information for others’ independent marketing purposes

4) When We Share Information:

We only share the minimum required information with:

    • Payment processors (to complete payment)
    • Shipping carriers / fulfillment partners (to deliver your order)

We may also disclose information if necessary to:

    • Comply with legal requirements or lawful requests
    • Prevent fraud, abuse, or security threats
    • Enforce our Terms of Service and protect our customers and business

5) Cookies:

We use cookies to:

    • Make the website function properly (cart, checkout, session features)
    • Measure performance and improve your experience
    • You can disable cookies in your browser settings, but some features may not work correctly.

6) How We Protect Your Data:

    • We use industry-standard safeguards, including:
    • SSL/TLS encryption for data transmission
    • Restricted access to customer data (authorized staff/partners only)
    • Security monitoring to detect and prevent suspicious activity
    • No online system is 100% secure, but we work hard to protect your information.

7) Your Rights:

You can:

    • Request access, correction, or deletion of your personal information (where permitted by law)
    • Unsubscribe from marketing emails at any time
    • Withdraw consent by contacting us at: support@vinartsvn.com

8) Changes to This Policy:
We may update this Privacy Policy from time to time. Changes take effect immediately when posted on our website. Continued use of the site means you accept the updated policy.

Intellectual Property & Acceptable Use:
All content, designs, images, branding, and materials on Vinartsvn are owned by Vinartsvn and/or its partners. You may not copy, scrape, reverse-engineer, or misuse our services or content without written permission.