CANCELLATION POLICY
All orders placed during the day are finalized for processing at 6:00 PM (UTC -8) each day. Therefore, we cannot accept any requests (cancellations, changes, or modifications) that are not submitted within this timeframe.
1. Shipping Address Changes:
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- If you accidentally entered the wrong shipping address, don’t worry — you may request an address update within the first 24 hours after placing your order.
2. Order Changes (Size/Color, etc.):
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- If you would like to make changes to your order (such as size, color, or other details), please submit your request within the allowed time period so we can assist you before the order moves forward in processing/production.
3. Order Cancellation:
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- If you would like to cancel your order, please contact our customer support team by email at: support@vinartsvn.com
- If you would like to cancel your order, please contact our customer support team by email at: support@vinartsvn.com